Do You HaveAny Questions?

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, JCB, Bitcoin (BTC and BCH), Alipay, UnionPay, and PayPal. Depending on your geographic region, Paypal supports additional payment networks, including Giropay and bank transfers. Please note that we only accept BTC or ETH for single transactions about $5,000

How is bandwith calculated?

Your bandwidth usage is based on the highest of either your inbound traffic or your outbound traffic. For example, if your VPS uses 100 GB of incoming bandwidth and 200 GB outgoing bandwidth, your utilization for billing purposes would be 200 GB.

What is "Two Factor Auth"?

Two factor authentication allows you to configure an additional means of authentication on your account. When logging into Vultr, you are prompted with an additional login step after entering your password. This adds extra security to your account. We support Google Authenticator and Yubikey devices. Authy was previously supported, but has since been removed.

Do you offer console access?

Yes, you can access the console for your virtual machine using the control panel.

Do you offer IPv6 support?

Yes, IPv6 is available in all of our locations!

Can I upgrade my block storage?

Yes, you can modify the size for your block storage within the members area. Please note that this will require a reboot of the instance in which your block storage is attached.

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